Who we are
Our website address is: https://kineticbodymyotherapy.com.au.
Effective Date: 1st October 2023
Outpouring Healthcare (referred to as “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the principles outlined in the Privacy Act 1988 (Cth) and other applicable data protection laws.
1. Information We Collect
We may collect and process the following types of personal information:
1.1. Personal Identifiable Information (PII):
- Name
- Contact information (address, phone number, email address)
- Date of birth
- National Disability Insurance Scheme (NDIS) Participant Number
- Health information, including medical records, diagnoses, and treatment information
- Billing and payment information
1.2. Sensitive Information:
- Health and disability-related information
- Ethnicity or cultural background (only where relevant to provide culturally appropriate services)
- Other information required to provide NDIS services
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. Providing NDIS Services: To deliver high-quality NDIS services and support in accordance with your NDIS plan.
2.2. Billing and Payment: To process payments, claims, and reimbursements related to our services.
2.3. Communications: To communicate with you regarding your services, appointments, updates, and other relevant information.
2.4. Quality Assurance: To monitor and improve the quality of our services and ensure compliance with NDIS regulations.
3. Disclosure of Your Information
We may share your personal information with the following entities:
3.1. NDIS: To comply with NDIS reporting and auditing requirements.
3.2. Service Providers: To facilitate the delivery of services, we may share your information with contracted service providers.
3.3. Legal Obligations: When required by law, we may disclose your information to government authorities or regulatory bodies.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes physical, electronic, and administrative safeguards.
5. Your Rights
You have the following rights concerning your personal information:
5.1. Access: You may request access to the personal information we hold about you.
5.2. Correction: You may request corrections or updates to your personal information.
5.3. Deletion: In certain circumstances, you may request the deletion of your personal information.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Outpouring Healthcare [Insert Contact Information]
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
